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Cultural Competency: Working with LGBTQ+ Persons

  • 22 Jul 2023
  • 10:00 AM - 12:00 PM
  • ONLINE - Zoom Platform
  • 90


  • Free for MSHA Members

Cultural Competency: Working with LGBTQ+ Persons

July 22, 2023 | 10:00 AM - 12:00 PM ET

Members: FREE
Non-Members: $60


As LGBTQ+ civil rights and societal acceptance has expanded, continued dissemination of knowledge about the LGBTQ+ community remains critical to support colleagues, patients, and other stakeholders. This session will provide a basic introduction and resources for supporting LGBTQ+ identities.

Following events in early 2020, our professional organizations have pledged to grow efforts related to diversity, equity, inclusion, and belonging. While we must continue to diversify the professionals we train and employ, we must also continue to learn how to support these diverse communities to ensure a supportive work environment. With the increased visibility and focus on diversity, equity, inclusion, and belonging it remains increasingly important for our professions to continue to provide equitable healthcare and an inclusive culture to diverse individuals, including those identifying in the LGBTQ+ community.

With estimates of approximately 4.5% of the population, and rising, the LGBTQ+ community is a large and growing minoritized community (Gates, 2017). Despite increased representation, research has indicated that individuals and families identifying under the umbrella of LGBTQ+ are still underserved by healthcare providers, more likely to drop out of high school, and more likely to experience poorer health outcomes, when compared to their cisgender heterosexual counterparts (Palmer, et al. 2016). Additionally, with sources indicate that as many as 46 % of LGBTQ+ workers in the US are closeted (or kept secret) in the workplace (Fidas & Cooper, 2019), it is not unreasonable to expect, that we have colleagues who have felt uncomfortable expressing their authentic selves in the place where they spend majority of their work week.

This presentation aims to dismantle misinformation surrounding LGBTQ+ identities, provide resources to better serve patients and support our LGBTQ+ colleagues while initiating conversations that center diverse perspectives (and people). As members of the LGBTQ+ community, we have the lived experience of receiving and providing healthcare. As providers we take a patient-centered approach to healthcare; this means we must consider all lived experiences. This also holds true when we are trying to promote a collegial environment where diversity and equity is at the forefront. By understanding our unique differences, as well as our similarities, we are better able to collaborate and engage as professionals, which ultimately better serves our patients and their loved ones. Through this introduction, professionals will be empowered to create more inclusive environments for LGBTQ+ identifying individuals, foster better comradery in our communities, and increase diverse perspectives that ultimately advance our profession.

Henry Botzum, AuD, CCC-A
Sarah Blizzard, EdD

Learner Outcomes
The participants will be able to:
1. List two benefits and consequences of an LGBTQ+ individual coming out to a provider
2. Demonstrate at least three ways SLP/AuD providers can create an affirming and welcoming environment for LGBTQ+ individuals
3. Identify at least three factors to accessible care for LGBTQ+ individuals

Time-Ordered Agenda

10:00-10:05 Introduction
10:05-10:45 TBD
10:45-11:05 TBD
11:05-11:45 TBD
11:45-12:00 Questions & Discussion

About the Presenters

Henry Botzum is the....

Sarah Blizzard works as....

REMINDER: Please check both your personal and professional email address if you have not received a confirmation email prior to the event. In the past, some participants have forgotten which was used during registration and missed the program!

Disclosure Statements

Henry Botzum, AuD, CCC-A
Financial: Henry receives salary as an employee of Widex, USA.
Non-financial: Henry is a member of AAA (membership & DEI committees), ASHA, and MSHA (VP Clinical Practice).

Sarah Blizzard, EdD
Financial: Sarah receives a salary as an employee of Berkshire Community College.
Non-financial: No non-financial relationships exist.

NOTE: Zoom information will be sent closer to the event. You will be asked to register on Zoom prior to receiving the link to the program. *Please register in advance of the meeting as content will start at 10:00 AM sharp*

ASHA CE Provider approval and use of the Brand Block does not imply endorsement of course content, specific products, or clinical procedures.

Interested in sponsoring this event? Please consider partnering with us for this worthwhile experience. If you have any questions, contact our office at 781-647-7031 or by email at

Vision Statement

The Massachusetts Speech-Language-Hearing Association will be recognized as an authority and resource in the fields of Audiology and Speech-Language Pathology by legislative bodies, related professional associations and consumers.

© Massachusetts Speech-Language Hearing Association

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